Job Description

Job Title: Carrier Solutions Representative

Location: Rochester, PA (on-site)

Type: Full-Time, Permanent

Salary: $45,000

About our client:

Our client, located in Rochester, PA, is a rapidly growing, nationally recognized transportation company with a 40-year history of expertise and innovation in the industry. They coordinate the movement of freight - such as materials, equipment, and general goods by partnering with a network of trusted trucking companies. They specialize in third-party flatbed, dry van, heavy haul, project logistics, and drayage capacity, serving a wide range of industries across North America.

Our client is committed to delivering exceptional service through industry expertise, strong customer relationships, and a focus on precision and reliability. Their team is built on a foundation of integrity, trust, and collaboration, ensuring their customers receive the highest level of service, no matter the complexity of their transportation needs.

Recent college graduates encouraged to apply!

Position Overview:

Our client is seeking a driven and results-oriented Carrier Solutions Representative to join their team. In this key role, you will be responsible for securing high-quality carrier capacity and driving profitability by meeting and exceeding margin and revenue goals. You’ll work directly with a network of outside carriers, negotiating rates and ensuring that freight is moved efficiently and cost-effectively.

The ideal candidate is motivated, has an outgoing personality, and thrives in a fast-paced, collaborative environment, with the ability to adapt and problem-solve.

Key Responsibilities:

• Carrier Procurement & Negotiation: Secure quality carrier capacity by negotiating competitive rates and terms with outside carriers to meet margin requirements and maximize profitability.
• Network Management: Develop and maintain a reliable network of outside carriers, ensuring freight is moved in the most cost-effective and efficient manner.
• Customer Satisfaction: Ensure high levels of customer satisfaction by overseeing timely pickups and deliveries, maintaining service levels, and ensuring carriers meet safety and reliability standards.
• Revenue & Margin Growth: Actively contribute to achieving or surpassing margin and revenue goals by securing and retaining high-quality carriers and freight.
• Freight Volume Expansion: Support the growth of freight volume from existing customers through excellent customer service, communication, and problem-solving.
• Relationship Management: Build and foster strong relationships with both customers and carriers, maintaining open lines of communication to ensure a seamless process.
• Collaboration & Teamwork: Work closely with internal teams to optimize freight solutions and contribute to the overall success of the business.

Qualifications & Requirements:

• Educational Background: Bachelor’s degree preferred but not required.
• Experience: Prior experience in customer service, account management, or negotiating is a plus but not mandatory.
• Industry Knowledge: Experience with flatbed and dry van carrier procurement is a bonus, though not required.
• Mindset: Must be highly motivated, results-driven, and able to think strategically with a "big picture" mentality.
• Work Ethic: Ability to thrive in a fast-paced, high-pressure environment, balancing multiple priorities effectively.
• Team Player: Collaborative, with a strong desire to contribute to a positive, team-oriented culture where "One Team, One Goal" is the mantra.

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