Job Description

Spark Car Wash Overview :

Spark Car Wash is a high-growth, institutionally-backed express exterior car wash company serving the Northeast. Spark is in the process of opening a significant number of modern car wash locations throughout NJ, NY, and PA. The company is on track to become the largest operator in our market by 2025 and has full pipeline visibility on 40+ stores. Sparks success is due to a relentless focus on making car washing an energizing experience for customers and an enriching environment for our employees.

Chief of Staff (CoS) to the VP of Growth Summary :

As we scale Spark Car Wash, were hiring a high-impact Chief of Staff to the Vice President of Growth to support our marketing, HR, and corporate strategy functions. This is a unique opportunity to help build a category-defining company in one of the most exciting sectors in consumer-focused private equity. The express car wash industry is experiencing strong tailwinds and attracting significant investmentand Spark is uniquely positioned to lead the space in one of the highest-potential, whitespace-rich regions in the country.

Backed by substantial equity from a recently closed Series C and committed debt partners, Spark has the capital, leadership, and momentum to scale aggressively. As Chief of Staff, youll be at the center of that journeyowning mission-critical initiatives that drive both revenue and headcount growth. From launching customer acquisition strategies to building scalable people infrastructure, youll help 10x both store-level performance and team size over the next few years.

Youll work directly with experienced leaders from AEA Investors, Bain & Company, Lidl, Wawa, and CVS, gaining full exposure to what it takes to scale a high-growth, customer-centric business. This is not just a high-responsibility roleits a front-row seat in building a platform business with the team, capital, and strategy to win.

Responsibilities :

• Lead customer engagement initiatives to drive customer LTV
• Measure channel-level LTV, ROAS, CAC, metrics to optimize channel efficiency
• Share Voice of Customer insights to highlight opportunities to improve customer experience
• Codify and improve store launch and local engagement playbooks
• Own the Monthly Business Plan Review scorecard process
• Scale the people development engine across the Corporate and Operations organizations
• Create and action against HR KPI dashboards
• Create board and investor-level presentations
• Lead annual vendor evaluation process and scoping of new vendors as needed
• Optimize existing cross-functional corporate processes through SOPs and tool implementation
• Flexibility and willingness to engage in all tasks as required by the organization

Requirements

• Bachelors degree
• 3+ years of relevant experience in a high-level, time-sensitive environment (management consulting, business operations, corporate strategy, other chief of staff role highly preferred)
• Outstanding interpersonal and communication skills
• An ability to meet tight deadlines and prioritize multiple concurrent workstreams
• Thrives in a fast-paced, often ambiguous, and lean environment
• Ability to work independently
• Strong analytical and organizational skills
• Microsoft Excel / Project Management Tools
• Team player with a can do attitude

Benefits

• A base salary plus an annual bonus compensation package and equity
• Excellent comprehensive health coverage, including medical, dental, and vision, as well as ancillary benefits
• 401K with contribution match
• 3 weeks paid vacation
• Company laptop
• Branded company gear and free car washes

C1oS

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