Remote Email Support Representative Job at My Modern Desk, Dallas, TX

bFRGcUt2cUNQTE5EUE9KY3VqZ0Jjb1YrTVE9PQ==
  • My Modern Desk
  • Dallas, TX

Job Description

Job Description

Job Description

Overview

We are seeking a sharp and responsive Email Support Representative to manage incoming customer emails. In this role, you'll be responsible for responding to inquiries, resolving licensing questions, and ensuring a smooth experience for clients—entirely via email.

Responsibilities

  • Monitor and respond to customer emails in a timely, professional manner

  • Provide accurate, clear answers to inquiries related to licensing services

  • Track conversations and case progress in the CRM system

  • Work cross-functionally with other departments to resolve issues

  • Maintain a consistent tone that reflects the company’s brand and values

Qualifications

  • Strong written communication skills

  • Experience in email-based customer support preferred

  • Organized and detail-oriented

  • Proficiency with Google Workspace and CRM platforms

  • Ability to manage multiple email threads and prioritize tasks effectively

Benefits

  • Work from home

  • Competitive pay ($20–$22/hour)

  • Paid time off (full-time only)

  • Health insurance (full-time only)

  • Supportive and collaborative work culture

Company Description

We are a growing company looking to hire motivated individuals!

Company Description

We are a growing company looking to hire motivated individuals!

Job Tags

Remote job, Full time,

Similar Jobs

Sanford Health

Pharmacy Technician -Black Hills Surgical Hospital Job at Sanford Health

 ...measure, mix, count out, label, and record amounts and dosages of medications according to prescription orders. In a retail/community pharmacy setting, the Pharmacy Technician duties consist of assisting pharmacists in compounding, preparing and dispensing medical... 

Great Clips

Hair Stylist - Sturgis Retail Center Job at Great Clips

Job Description Join a locally owned Great Clips salon, the worlds largest salon brand, and be one of the GREATS! Whether youre new to the industry or have years behind the chairgreat opportunities await!! Join Our Growing Salon Team Your Next Great Opportunity...

LHH

Senior Residential Interior Designer Job at LHH

 ...Senior Interior Designer LHH is recruiting for a well-known developer and builder of luxury residential homes in Kirkland, WA. Their...  ...passion for outshining the competition. You excel in dynamic settings where each day is different, and your contributions... 

IEG USA

Industrial Electrical Helper - Charleston Job at IEG USA

 ...a Foreman, General Foreman, or Project Manager. Tasks that Electrician Helpers are required to be able to perform include, but are not...  ...On call Overtime Ability to Relocate: Willingness to travel: ~25% (Preferred) Work Location: In person... 

Science Museum of Minnesota

Grant Writer part time or full time Job at Science Museum of Minnesota

The Grant Writer is primarily responsible for the procurement of both restricted and budget-supporting funding from corporations, foundations, individuals and government agencies through the development and preparation of excellent grant and sponsorship proposals.This...